High quality continuing education for independent insurance agents, brought to you via live streaming video.

What's the ABEN Difference?

The ABEN Difference

The Agents & Brokers Education Network (ABEN) is a joint project of state insurance and brokers associations who have a common goal: improving the quality and accessibility of distance learning opportunities available to their members.

Others' Technology

Webinar technology has, for some time, been a common offering of many participating ABEN associations. Combining powerpoint slides delivered via the internet with audio of the instructor, either by telephone or internet, the webinar format allows for the delivery of educational content in a convenient, but visually limited fashion.

ABEN's Technology

The ABEN network is founded on the use of streaming video content over the internet that provides the participant with live, full motion video of the presenter, high quality audio, along with coordinated powerpoint slides. The ABEN platform, provided by Business Professionals' Network and its technology partner, BizVision, also allows the end user to fully participate in the webcast by downloading written materials, emailing questions to presenters in real time, making notes in the viewer "notes" area, and emailing those notes to themselves for later use.

ABEN's Production Values

ABEN programming features enhanced production values and formats appropriate to the video medium. Presenters interact with each other as well as you, the ABEN participant. This delivers an educational experience that is engaging, interesting, as well as professionally rewarding.

It is this unique combination of valuable information delivered using interactive live, video and audio internet technology that define The ABEN Difference.

About ABEN

About ABEN

The Agents and Brokers Education Network (ABEN), founded by state associations of independent insurance agents, is dedicated to bringing highly relevant, interactive, and professionally produced continuing education programs to independent agents in the most convenient and economical ways possible.

ABEN is managed by Business Professionals' Network, Inc., the leader in association-based continuing professional education, using video streaming technology for the delivery of highly produced, valuable information to help the professional succeed. ABEN is intended to provide the insurance agent/broker with an efficient and effective medium for receiving live as well as archived educational courses through the state associations to which they belong.

ABEN was founded by a group of state insurance and brokers associations and will serve state insurance and brokers associations nationally as a platform to showcase and exchange the best in continuing education for mutual benefit of the associations and their membership. Business Professionals' Network manages the network and ensures the performance of the cutting edge technology that is the hallmark of ABEN. A list of all participating associations can be found on the ABEN site.

More information about ABEN course offerings can be found below.

For more information on ABEN, please visit www.aben.tv.

Independent Insurance Agents & Brokers of South Carolina

Welcome to ABEN

Please note: You will need to create a login and password the first time you purchase from your association's ABEN catalog. Your association login and password will not work in this catalog. Thanks!

Please go directly to the Self Study or Non-CE tabs to view additional course options that DO NOT filter when a category is selected!


On-Site Group

Individual Viewer

  • May 22, 2014 10:00 AM EDT   Tablet/iPad Ready
  • July 24, 2014 2:00 PM EDT   Tablet/iPad Ready
  • September 23, 2014 10:00 AM EDT   Tablet/iPad Ready
  • November 20, 2014 2:00 PM EST   Tablet/iPad Ready

Personal Lines Claims That Cause Problems

Length: 2 hours

State Approval Information Details:

SC - This course is approved for CE credit - Course # 129046

OH - This course is approved for CE credit - Course # 38415

NJ - This course is approved in NJ - Course# 88893927

VT - This course is approved in VT - Course# 25297

MD - This course is approved in MD - Course# C12310

KY - This course is approved in KY - Course # C11676

AL - This course is approved in AL - Course # 22172

UT - This course is approved in UT - Course # 29365

DC - This course is approved in MD- Course# C14537

MT - This course is approved in MT

DC – This course is approved in DC (course# 8449), MD (course# C14537 ) and VA (course# 210135)  for registrants through MWAIIA website

Course Description:

Insurance is always easy…until the claim arrives. Then we start second guessing ourselves and hope, if not pray that all the right coverages are correct.  This course will take a detailed look at some of the more common mistakes made when writing Personal Lines coverage and how the claims adjusters responded.  We will review topics such as:

  • When should kids buy their own insurance?
  • Pizza Delivery
  • Company cars and the PAP
  • Kids at College – Should they take a car and what could be the issues?
  • Extended Non-Owned Coverage – When should I consider this endorsement?
  • Identity Theft – What is at risk?
  • Motor Vehicles – Hoes does my insurance cover all these toys?






Produced By:

Independent Insurance Agents & Brokers of South Carolina


  • Terry L. Tadlock, CIC, CPCU, CRIS

Course Materials

  • Student Materials